Landlord FAQ’s

At the point of negotiating or for adjudication, you will need to provide evidence that the tenant had the illness, such as an email exchange between the landlord/agent and tenant and this will be considered on a case by case basis
As long as the arrangement is not permanent; is just a payment holiday with an agreement that the full rent will still be paid, maybe over a longer period of time, the deposit cap would remain the same. If landlords agree to make this a permanent change then please update your tenancy agreement and recalculate the deposit to five weeks
There is a lot of confusion around this, however... all tenants need to understand that they did sign a contract for a fixed period of time, and they remain liable for all rent and other terms of the tenancy notwithstanding the current situation we all find ourselves in. They will need to speak to their landlord or agent to discuss any option of ending the contract early
If a landlord of multi-let premises has incurred costs in connection with its response to Covid 19 which are outside its usual service charge expenditure, its tenants may try to argue that such costs are for the landlord to pay, or should be recovered under its insurance policies, rather than being passed on to tenants via the service charge. Whether or not this is a good argument will depend on the drafting of the service charge provisions in a lease Well drafted leases will include sufficient flexibility to allow recovery of costs incurred by a landlord in relation to compliance with statute, regulations, health and safety measures, safety and security and the wellbeing of tenants.
All Local authorities are being provided with a £500 million emergency fund, the majority is intended to be targeted for council tax relief
Advise your tenant to contact their energy supplier. A number of emergency measures have been put in place to ensure that vulnerable tenants will not have their utilities suspended during this period
Yes. From April 14th 2020 lenders have agreed to offer further financial support for those affected by the coronavirus. Those who have an existing credit card, personal loan, store card or catalogue credit can request a repayment freeze for up to three months. As with mortgage holidays, the interest will continue to accrue over this period even though payments are frozen so applicants should avoid using it unless their financial circumstances require it. In addition, interest-free overdrafts of up to £500 can be arranged with individual lenders. Anyone with an existing overdraft of up to £500 will also benefit from this interest-free period.
Your tenant should apply for Universal Credit at Where it is not possible to apply digitally, they can apply by calling - Universal Credit helpline: 0800 328 5644 Welsh language: 0800 328 1744
This will depend on your own circumstances, but it is likely to be difficult to find replacement tenants in the next few months. You should consider whether it would be better to work with the tenant to arrange a payment plan or try and assist them with applying for benefits before accepting their offer to surrender.